Im Not receiving results from my survey?

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
I have just started my site (still a free account) after people fill out my survey, where can i find the information they filled out? It also shows that thepage hasnt had any traffic when i know multiple people have used it
Photo of Adam Cowling

Adam Cowling

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  • confused

Posted 7 years ago

  • 1
Photo of Crystal

Crystal, Champion

  • 250 Posts
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Hello Adam,

Are you using a Yola Form Widget for your survey? If so, the results are emailed to the email account you used when signing up for Yola. You can check the email address by clicking on the form on your page in sitebuilder, and then click on the Settings Tab. The email address will be listed at the top of the window. I know some have had problems with an email filter blocking the email messages from coming into their inbox - that would be dependent on who your email provider is, though most often the filter can be turned off or modified. Have you tried going online and filling out the survey to see if comes to you in an email?