Im triying to pay my domain and yola suscription with my paypal account but the system still ask for credit card info

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Photo of adalberto perez

adalberto perez

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Adalberto,

I was unable to locate your Yola account using the email address detailed on your profile, so I can't give you any specific information surrounding your account.

However, when making a payment to Yola using PayPal, we do require a credit card, debit card, or bank account to be registered to your PayPal account. This is to facilitate stored payment methods and auto-renewal capabilities.

If you require assistance processing your payment please submit a support request here detailing your account login information, and we will be happy to help.

Thanks!