image issues

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
There seems to be a current issue with renaming files. Finding that it's inconsistent (meaning not apparently systematic) Repeating the renaming doesn't help. Changing the name does. Using all uppercase characters with multiple words. Length of name isn't an issue. No non alpha characters used. Incidence about 15% of image names.

Bulk uploading has issues where the files apparently upload but don't appear in the file manager.

There hasn't been any hangs.
FF 7.0.1
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Gop

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Posted 7 years ago

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Nazlie

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Hi Gop

Thank you for letting us know about these issues.

We have experienced a few problems with the file uploads in the File Manager. Our engineers have been working on some fixes and this issue should be resolved now.

The issue with renaming files: can you let us know whether you are seeing errors and if so what they are. If you can give a bit more detail about this, we can take a closer look at what might be causing the problems.

Thank you
Nazlie
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Gop

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Thank you for responding.
What other details would you like Nazlie? I thought I gave a lot of detail??
The error states that renaming failed with the alarming red square box alerting. It also advises that the error was logged.
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Sanja, Official Rep

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Hello Gop,

Could you please share specific examples of this? What was the original name and what were you trying to rename this to?

It could be an issue with FF7. Do you have access to a different browser or even a different version to see if the issue persists?
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Gop

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Chilochista parishii to U/C equivalent.
Paphiopedilum hirsutissimum to U/C equivalent.
Bulbophyllum odoratissimum (trichocephalum) to U/C equivalent.

I only use FF for editing and find that Chrome doesn't work as well so don't use it for editing. I will have another go with Chrome. I don't have an earlier vers of FF.
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Sanja, Official Rep

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Hi Gop,

Could you do me a favour please? Would you be able to take a video capture of the issues at hand? I'm afraid that we're still at a loss of how to replicate this.

One possible video capture you can use is: http://www.screencast-o-matic.com/

Many thanks for continuing to work with us on this.