Image issues! Unable to see them in site builder.

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  • Updated 8 years ago
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Just come to bring my site upto date after a few days away and I can't see new images in the site builder. They show in site preview, but thats not much use as i cant properly size them because I can't see them in the site builder.

In site builder I am seeing!



In file site builder site manager I am seeing:



Please note taht some images that were previously OK are now showing in file manager as "no preview available". All images are jpg at 72dpi between 400 and 500 on the longest edge. the most recent is 500X299 at 72dpi.

Tried several browsers on more than one PC, and firefox under linux (Centos 5.5). Cleared cahes and all the usual. Issue remains in all instances.

Site in question: www.rtb2oneperday.co.uk

Any ideas?
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Rob.B

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Posted 8 years ago

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Marije, Official Rep

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Hi Rob,

I'm trying to find out what is going wrong - could you let me know which page of your site the first screenshot is from?
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Rob.B

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www.rtb2oneperday.co.uk/8.php

It's now even wierder, If I upload an image eg low_wide.jpg from the picture widget it errors (same with chatsworth_view.jpg), but if I select file manager they upload Ok I can then select them from the picture widget and I then have the same issue as above. Working with it, just page layout is a bit of a guessing game.

Thanks.
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Rob.B

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Getting worse!

If you go to the January page I have missing images, now showing the underling alternate text. The page has not changed for months.

www.rtb2oneperday.co.uk/1.php

I'm scared to look at the rest of the site!
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Rob.B

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OK

Images missing in February www.rtb2oneperday.co.uk/2.php and March www.rtb2oneperday.co.uk/3.php. As for April www.rtb2oneperday.co.uk/4.php
all the images from the top section of the page are gone. Not going to bother bringing the site uptodate until this is sorted. Sorry can't bring myself to look at May, June and July!
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Marije, Official Rep

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Rob - I am looking into the problem but have to take some time to troubleshoot. I'll come back to you as soon as I can.
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Rob.B

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No problem. On the good news side of things my other site www.rtb2walks seems to be OK, but I'm not going into the site editor on that one just in case.

Thanks.
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Marije, Official Rep

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Hi Rob,

The problem should be resolved now. If you go into your site in the Sitebuilder and it appears that images are still broken, could you log out of your Yola account, clear your browsers cache (http://www.google.com/support/account...) and log in again.

Please post here again if there are any issues.
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Rob.B

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Great sanity has been restored.

Thanks.
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Marije, Official Rep

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Hooray!