Image Widget NOT Working

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  • Question
  • Updated 8 years ago
  • Answered
When I try to upload pics from the images widget, it usually gives me 3 options, but now it's not giving me the option to upload images directly from my computer.
Photo of Leah Guillory

Leah Guillory

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  • frustrated

Posted 8 years ago

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Photo of Gop


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Hello Leah,

The first thing I would do is to clear your browser cache and try again. There's a list of browsers and the procedure for clearing their cache and it's up to date I think:

Second thing is to make sure that your Flash version is up to date.

Third thing is to check that you have the current version of Java.

I haven't as yet seen any other reports of the same so I think that this is a local issue and hopefully resolved by the first process I mentioned.
Photo of Sanja


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Hi Leah,

Our apologies. It turns out that we were experiencing a bit of trouble with newly published items not displaying correctly on the published site. Our engineer has looked at this and was able to resolve the issue.

If you're still unable to see your newly published items, please try clearing the cache in your browser.

Please let us know if the problem continues.