images not veiwable.

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  • Question
  • Updated 7 years ago
  • Answered
when i upload an image to website, my website file manager. it dosen't show up?
when i upload the file again it pops up with do you want to overwrite this file?
but still not viewable.
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amsprays

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Posted 7 years ago

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Sanja, Official Rep

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Hello amsprays,

I'm wondering if you have edited your image with Photoshop? The problem could be that the images have a CMYK color mode attached to them - which is not web friendly. You should be able to set your color mode to RGB-16bit and you will then be able to upload them and view them on your site. An easy way to do this is instead of just selecting "save", choose "save for web" in Photoshop. The image will then be automatically saved in the correct format.

Please give this a try and let us know if the issue continues.
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amsprays

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thank you
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amsprays

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ok this is it
when i try and upload the image to file manager it does not show up But if i pull the picture widget and upload file it works but puts the file into the my yole files space????
will not show up in the folder i selected?