Images problem

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  • Updated 6 years ago
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I have uploaded images for a gallery, and I've pointed them towards the gallery. ON the main page where there is a preview, I can right click on the page they're in and I can see them, but not on the preview page. The bottom banner says "restricted_view" any idea, or is it something I need to upgrade to achieve
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Flora Goode

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Posted 6 years ago

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Photo of Nazlie

Nazlie

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Hi Flora

If you are seeing the larger images, but the thumbnails are not showing, the reason could be that you have special characters in the image file name. To check this:

  1. In the Sitebuilder, click on Site > File Manager.

  2. Scroll to one of the affected images.

  3. Right-click on the file and select "Rename" from the drop-down menu.

  4. Check to see that file name includes non-alphanumeric characters such as & " (). If it does, remove these so that file has only letters or numbers, for example, picture1.jpg.



You will need to re-add these pictures to the Picture Gallery Widget again so that the new file names are referenced.

I hope this resolves the problem. If it does not, please let us know your website address and we can take a closer look.

Thank you
Nazlie
Photo of Flora Goode

Flora Goode

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Thanks, This has worked.

Rgds
FG