Images vanished on published site!!

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  • Updated 10 years ago
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Most of the pictures on my site are not visible, I can only see alt text for them.
I can see the pictures in the sitebuilder though. I am having this problem since I republished my site after minor changes on a page.

http://chquotes.synthasite.com
http://chquotes.synthasite.com/candhs...
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Krack

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  • frustrated

Posted 10 years ago

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lambofgod

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Hmm thats weird. Are you sure that the exact file is in your file manager? Is the name of the file on your page match the name of the file in the manager? These would be the questions I would normally ask but since you say you are seeing them in the site builder I have no idea. I would wait until an employee response.
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Krack

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All the files are in my resources folder. I havent touched those today.
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Connor McCarra, Champion

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Hi Kracksmack,

Did you add any new code in your update? It could be related to the maintenance early. We'll help you find those images!
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Krack

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I too believe it might be related to the maintenance. Even if i messed up, since I only changed one page today, other pages shouldn't have the problem
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lambofgod

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Now the past few days I have been having problems with most of my javascript code. But that was during the main problems this weekend and the moving of servers and blah blah blah. Anyways, today my codes seem to have settled down and working fine. I just had to repaste the codes into the html editor.
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Connor McCarra, Champion

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Hi kracksmack,

When I look for your images at their URL from the source and I just got 404 pages. This suggests they don't exist or the filename is put in wrong.

Connor
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Krack

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Yeah I tried that too. But the files ARE in place like they have been for weeks, and that doesnt explain why I can see them on sitebuilder
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Sanja

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Kracksmack.. please send an e-mail to support@yola.com. Since the maintenance stuff they did a couple of days ago, there has been reported problems in regards to this. They'll be able to sort you out.
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Krack

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Sent a mail..I hope they can fix this asap
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Sanja

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They may not have caught all the sites. Monique did suggest this: "It is a glitch caused by an error on our end. But republishing fixes everything." - maybe that'll work for you too?
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lambofgod

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They are still trying to diagnose and find the bug(s). It may take a while to hunt down to find a little bug in a rain forest (well maybe) But it helps greatly with people posting their problems and it helps them narrow it down to the problem.
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Krack

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I tried republishing, doesnt solve the problem!
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Sanja

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Sorry kracksmack.. I was hoping it would work. I guess the best thing to do is simply wait for Yola to step in and do their magic! =) I'm confident they'll resolve the issue.
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Krack

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I too hope they can fix it .. else i'll have to waste another day uploading 3500 images :(
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Sanja

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ugghh... that's a lot of photos!! Keeping my fingers crossed for you!
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Marije, Official Rep

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Hi kracksmack,

I'm sorry to hear this has happened and we're definitely looking into the issue urgently. I have found your email in Support and will answer you there.
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Marije, Official Rep

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Hi kracksmack - your site is fixed and your images are showing. Please come back to us if you see any problems. Thank you for bringing this to our attention :)
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Krack

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You guys rock!