impossible to update sites now its change

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
very frustraing that there is no longer a contact number i will not be renuing my website with yola anymore, its impossible to update the website now it has all changed i want to revert back to the old yola
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Angie Porter-manning

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Posted 3 years ago

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Angie Porter-manning

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also need a contact number not this crap
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Monique, VP of Customer Support

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Hi Angie

I am sorry to hear you are having problems updating your site. Please let us know what you are having difficulty with and we will gladly assist!  It may be that you are encountering a known issue or that we simply need to explain some steps to you, so hopefully we can work with you to get back on track with editing your site!
(Edited)
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Angie Porter-manning

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cant delete phots - the wigets for changeing the look of the site have gone-it used to be easy but not anymore, - phone number for contact - not quite sure what im actually paying for now
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Angie Porter-manning

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this is not just started happening but been like it for months
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Monique, VP of Customer Support

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We currently offer support via live chat, email and this forum.  Although we don't have a call center we would be happy to call you to assist via the phone as well.  I was not able to locate your Yola account so I can't look into the problem you describe.  If you could send an email to support@yola.com with your phone number and a convenient time to call we would gladly call you.
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Angie Porter-manning

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well thats a lot of help