Incoming mail server name for yola mail account. set up in mac mail.

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  • Updated 7 years ago
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Can anyone help me figure out what incoming mail server name to use for my yola mail account so I can configure it in mac mail?
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Derek Jean

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Posted 7 years ago

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Sanja, Official Rep

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Hello Derek,

Please take a look at our tutorial to assist with configuring your mail server.

If you are still struggling with this, please let us know.
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Derek Jean

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Hi there. Thanks for getting back to me. Turns out I've already exhausted the tutorial resource. What I am trying to find out is what yola calls the incoming mail server? When I go to configure my mail box, I am asked for the mail.example.com. I tried mail.expeditonsforlife.com but it didn't work. Can you please help me find out what to put into this field. Thanks

Derek Jean
www.expeditionsforlife.com
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Jackie

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Hi Derek,

Your incoming mail server should look like this: mail.expeditionsforlife.com

Could you let us know which external e-client you are trying to setup with your Yola Mail? And if you enter mail.expeditionsforlife.com does it give you an error message?

Thank you for working through this with us.

Thanks,
Jackie
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Derek Jean

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ok, for some reason it worked this time. But it is rejecting my password. Is yola a POP account. Could this have anything to do with it?
Derek
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Sanja, Official Rep

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Hello Derek,

The password should be the same as the password you're currently using to access your Yola Mail. Can you please check to see if you're using that?
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Derek Jean

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yes of course.

here is what I am inputting:

incoming and outgoing mail server: mail.expeditionsforlife.com
account type: POP
username: derekjean
password: same as used for yola mail.

the error message that pops up when attempting to collect mail through mac mail is: The POP server “mail.expeditionsforlife.com” rejected the password for user “derekjean”

Are you sure it is a POP account?

Derek
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Jackie

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Hi Derek,

You can set up either a POP account or an IMAP account.

However I think it is your username that is causing the error. The username should be your full email address, so: derekjean@expeditionsforlife.com

Could you try that and let me know how it goes?

Thanks!
Jackie
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Derek Jean

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thanks Jackie, you were right. It worked and I am really stoked. Thanks again.
D
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Nicholah Magwenzi

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im also having the same problem and i followed all your steps and it work now i need help with the out going mail server do i type the same info as the incoming mail server
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Justine

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Hi Nicholah,

Yes, the incoming and outgoing mail servers are the same.
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Scott Foster

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I have followed all of these steps, but I'm unable to log onto the incoming or outgoing servers.... Help...
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Scott Foster

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Nevermind, just got it to work, apparently it took some time to "set up" in the system...
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Stefan, Official Rep

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Great news, Scott! Enjoy Yola!