Incorrect display of text - randomly missing spaces

  • 1
  • Problem
  • Updated 10 years ago
  • Acknowledged
In preview mode, the text in my website (http://gracehm.com) is displaying incorrectly. Spaces between some of the words seem to be missing. When I check the html code, nothing seems to be wrong. It doesn't matter if I preview this in IE or Firefox. I have not checked to see if this happens on a published site. I don't plan on re-publishing until this issue is resolved.

The textlooks something like this. It seemsto be only affecting my home page and about page. These are ones that I haverecently edited. However, text widgets that I have not touched are also affected.

I am also getting error messages related to widget validation issues when I try to save my pages. I'm only editing text and find it weird that I am triggering this bug. I am thinking that my above issue may be related.
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Grace

  • 29 Posts
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  • frustrated

Posted 10 years ago

  • 1
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Monique, VP of Customer Support

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Official Response
Hi Grace

I am sorry that this is frustrating. Thank you for your detailed description. I understand the problem you are referring to, as this would relate to a recent update we made to trap invalid HTML. If you copied and pasted text from an external source, such as MS Word then we now have an HTML validator to detect characters that could break your site and prevent this from being saved.

If you could email us original copies of any documents you might have copied text from that would be a huge help. We are trying to make sure that this feature functions well and improves your site building experience rather than making it worse.

Also to prevent problems of this nature in future it is a good idea to first copy and paste text into a program like Notepad or TextEdit (Mac users) and save it as plain text before pasting it onto your site.