index page

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  • Updated 6 years ago
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Hi , cant open my index page ,when i go in it just keeps loading but no result , the other pages are ok
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Neil Sutherland

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Posted 6 years ago

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Philip Taylor

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Sounds like one of the sections on the page is not coded correctly. If you can reach it in edit mode, try to delete the last items you placed on there, one by one..
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Neil Sutherland

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No can't reach it in edit mode thats the problem it won't load
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Philip Taylor

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How are you accessing the other pages?
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Gop

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Neil,

This sounds as if your page is broken. Commonly caused by word-processor copied text or by incomplete code being added, typically a tag left dangling.

Sometimes the Yola support people can get in and fix this for you but it is by no means guaranteed.

The other alternative is to recreate your index page as another page. Then delete your original index page and follow the directions that will appear in the process. Take it step by step.
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Dennis Waldrop

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I am currently facing the same issue. I have had my website for two years and I never had a problem but now for some reason after the opened up mobile access I cannot load my index page. I can go to any other page on my site and edit it but the index page will not load for me to edit. I have contacted yola support twice but they have not gotten back with me yet with a solution. I could possible create a new page but my counter is on this page and if I delete the old page will I lose my counter and it will have to start back over at zero/
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Neil Sutherland

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i did that last time this happened deleting and then creating a new index page, it did fix the problem but now obviously its a short term fix , must be something wrong with yola
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Stefan, Official Rep

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Hello Neil and everybody else

This error happened to me as well while working with Sitebuilder in my own account. What sorted this problem was using a different browser. I first worked with Firefox, and then opened my site in Chrome, and I was able to open my index page again. Next time I logged in via Firefox, my index page was accessible, so I thought that this had been a temporary glitch.

Please let us know if you guys keep having this issue, then we will definitely need our specialists to investigate on this in general.
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Neil Sutherland

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Hi all , thank you for all your suggestions and help with this , i eventually got a reply from yola yesterday and it is now fixed this was the reply from yola -

Brianna has asked the HTML Team if we could be of assistance to you. I have fixed up the issue with your page not loading. I had remove this code: script
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Neil Sutherland

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Brianna has asked the HTML Team if we could be of assistance to you. I have fixed up the issue with your page not loading. I had remove this code: script
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Neil Sutherland

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That code is not a complete code. I suggest going back to the source where you got this and ensuring that the complete code is copied.