Inserted/embedded images etc are not publishing

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  • Updated 8 years ago
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Some images are not publishing in the blog in either the site builder or the website:


We'd also like to embed images, videos and audioboos in the message forums, but not having any success there either.

Many thanks
Photo of Shani Lee

Shani Lee

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Posted 8 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello Shani

I am able to see the images on your blog page. However, I notice that you have some images with a very large file size in your File Manager. Web friendly images should between 20 and 100KB each, depending on how many you have on a page. You can see the file size displayed below the preview of the image in your File Manager.

Large images can cause delays in opening, saving, previewing, publishing and viewing your site. This will be a source of frustration to you, and your site visitors.

To resolve this issue the best option is to optimize your images. If your images are added to your page using the Picture Widget, all you need to do is turn the optimizer "on". This will allow for your images to be optimized on your page. For more info please see Image Optimization.

If your images are added to your page using the Text Widget then they will not be optimized. Optimization of images can only be done using the Picture Widget. One option is to re-add your images to your page using the Picture Widget and turn the optimizer "on".

You also have the option to use Picnik within the Sitebuilder or an Image Optimization Tool to resize your images before adding them to your page.

Using Picnik:

1. Click on the "File Manager" button.
2. Click on the picture you wish to edit and then on the "Edit Picture", you will go through to the photo editing site,
3. Once in Picnik, click on "Resize" (make sure the 'keep proportions' button is selected).
4. Change the size to something smaller.
5. Click on ok and then "Save to Yola".

If the picture is too big to load with Picnik, you can change the file size on your PC and re-upload using the File Manager.

Using an Image Optimization Tool:

You can use the following Image Compression Tool to optimize your image. Simply upload your image, compress and download the smaller compressed image. Then you can upload this smaller image to your file manager and add it your site.

If you have access to image editing software such as Photoshop, you can use their "save for web" function and this will automatically optimize your images and save them in a web friendly format.

Another useful tip is to use thumbnails. Thumbnails are miniature versions of a picture that are hyperlinked to its actual size version. The thumbnail will load fast, and by clicking on it your visitors will be able to see the actual size version. See Thumbnails that link to larger images for more info.

We have an excellent tutorial which is an overview of creating Internet savvy images including information on issues such as screen resolution, image file formats and dpi vs. pixels, here is a link: Images & More Tutorial.

Please let me know if you still have trouble with this.