Here are the most up to date instructions if you are concerned about how the Denial of Service attack is affecting your website:
If you have a yolasite.com or synthasite.com subdomain:
These have been fully restored. All yolasite.com and synthasite.com domains are working as before. Please check your published site, it should be available online. If it is not, please let us know.
If your domain is managed by Yola it now has a new IP address and will be back online as soon as the change has had a chance to propagate.
If you have an externally purchased domain that is pointed to Yola's IP address:
Because of the Denial of Service attack we have experienced it was necessary to block our old IP address completely and migrate to a new one. This means that you will need to go into your account settings with your registrar and remove the old ip address of 208.75.208.172 and re-point the A Records to 184.72.229.176.
We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own: http://www.yola.com/customer-support/...
For detailed instructions for a few specific domain registrars please click on this link: Domain Configuration with GoDaddy, Register.com & other domain registrars: http://www.yola.com/customer-support/...
Once you have re-pointed your domain to our new IP address, it will again be published and live on the Internet.
If you struggle with any of these instructions, please contact us at support@yola.com and we will do whatever we can to assist.
If you have a yolasite.com or synthasite.com subdomain:
These have been fully restored. All yolasite.com and synthasite.com domains are working as before. Please check your published site, it should be available online. If it is not, please let us know.
If your domain is managed by Yola it now has a new IP address and will be back online as soon as the change has had a chance to propagate.
If you have an externally purchased domain that is pointed to Yola's IP address:
Because of the Denial of Service attack we have experienced it was necessary to block our old IP address completely and migrate to a new one. This means that you will need to go into your account settings with your registrar and remove the old ip address of 208.75.208.172 and re-point the A Records to 184.72.229.176.
We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own: http://www.yola.com/customer-support/...
For detailed instructions for a few specific domain registrars please click on this link: Domain Configuration with GoDaddy, Register.com & other domain registrars: http://www.yola.com/customer-support/...
Once you have re-pointed your domain to our new IP address, it will again be published and live on the Internet.
If you struggle with any of these instructions, please contact us at support@yola.com and we will do whatever we can to assist.
Sanja
Can you please let us know your URL and we can see what's going on? Thanks.
Nathan, Champion