Introducing Yola Pro

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  • Updated 6 years ago
We have just released our first version of Yola Pro. Yola Pro allows users of free Yola accounts to upgrade to a premium package for $49.95 per year

Here are the details on what the package includes:
1) The ability to create up to 25 sites in your account.
2) Individual file uploads of up to 100MB
3) Total storage of 5GIG per site and 125GIG for your account.
4) The Yola Link removed from any free style you use in your account.
5) One Premium Style credit. This credit can be used for all the sites in your account.
6) The ability to upload HTML, Javascript and CSS files.
7) Credits for services from iStockphotos, Facebook Ads Trial and Yahoo Search.

We are excited to introduce this package as it includes frequently requested features such as larger file uploads and the ability to upload HTML, Javascript and CSS files.

As an existing user: please take note that if you are over the site or storage limit none of your sites or files will be lost! You will be able to keep everything as part of your free account. However, should you require additional sites or storage you will need to upgrade.

For more information on why we have introduced this package, see the blogpost by our CEO: Yola Pro FAQ

As always the Yola staff are on stand by to receive your feedback and answer any questions you may have.
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Monique, VP of Customer Support

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Posted 9 years ago

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smithy

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HAVE A GOOD DAY YOLA. WHICH YOU ALL THE BEST!!
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smithy

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but to make 15 sites in 1 account... well thats out of the question!!
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John McCarthy

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its 5 sites for an account and still thats better than other hosts etc
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smithy

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ok 5 sites then!!! still pisses me off!! any way good day all!!
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Monique, VP of Customer Support

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Smithy: we are aware that it is challenging for existing customers when changes are introduced. We have tried to do this in a way that does not inconvenience anyone. We have done this by not taking any sites or file storage away from anyone. So if you have more than 5 sites you get to keep them! If you would like to talk through what you are still unhappy about, we will be happy to do so, but it would help if we could do this as calmly and constructively as possible. Also, we ask you to remember our community guidelines and use your best vocabulary to express your feelings, while avoiding bad language. This way our community remains a safe and happy place for everyone.
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John McCarthy

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to be honest yola have the right.they could of been evil and deleted sites that went over the limit,some business's would do that.Be grateful that yola are generous.And 1GIG storage for a site is pretty impressive for a free account.
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John McCarthy

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uploading html a premium feature only >:( not too good but oh well
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Alex

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i agree with john,

im nearing the end of my teather with premium stuff,

but i am not considering leaving yet,

alex
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John McCarthy

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mmmm,thats what made yola yola,free for everyone :( not conisdering leaving but in future may happen.the one thing that will annoy me is if the ability to use or domains purchased else where go then i go :S
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Emmy

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Hey everyone!

Updated links for you to learn more about Yola Pro:

Blog post from Vinny: Introducing Yola Pro

Yola Pro FAQ's

Let us know if you have questions, we are happy to answer them!

Emmy
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Alex

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please Yola, drop the 5 site limit, the page limit is okay but the site limit is 1 step too far :(
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Ruth

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Alex, there is no page limit on free sites.
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Alex

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i mean 5 website limit,

i know the site size is okay .
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smithy

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alex agree
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Claire Parker

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Alex I also agree with you. I am very disappointed with this latest change.
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John McCarthy

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Just one question!
will the feature of using our own domains from other companys ever become premium or will it always be free?
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Monique, VP of Customer Support

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We would like to encourage customers to buy their domains through us and then take advantage of our free site building and hosting. However, we are aware that right now we do not sell all the domain extensions that people need, which is why we allow people to point their domains to us free of charge. We hope to sell more domain extensions in future.
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adam

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I HATE YOLA IT WAS SUPPOSED TO BE FREE I AM CONNSIDERING LEAVING YOLA
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Monique, VP of Customer Support

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Hi Adam. I am sorry to hear that you are angry. Adding premium options has always been part of our plan and we have never kept this a secret. This is the Yola philosophy: we want to make it easy and free for people to have a website. However, doing this costs us millions of dollars every month. In order to keep offering our free service we need to earn revenue. We do this by charging for things that cost us money (like domains) as well as value-added services for advanced users (like premium styles, extra storage, HTML file uploads etc). We do not force anyone to buy these things, or take anything away from our free customers. However, when someone makes the decision to purchase an item or a package from us, we are able to grow our business, build new features and grow our hosting infrastructure. We try our best to be fair in all that we do, and we value our free customers as well as the ones that pay us. We are always sad when we hear that someone is angry and that they want to leave. However, we respect your freedom of choice and if Yola cannot offer you what you need, we hope you will find another service that does. In the meantime we will focus our time, energy and resources on making Yola better for everyone!
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shalomlipszyc

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"We do this by charging for things that cost us money (like domains) as well as value-added services for advanced users (like premium styles, extra storage, HTML file uploads etc)."
paying to get rid of the "make a free website with yola" isn't "charging for things that cost us money"!
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Christie

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Okay, I have a few concerns about this, I understand the limits when we are using the free domains, but when we buy them we should still be able to have access to all of the features.

Some of the websites I own are not even mine, but ones that I have created for my customers. I encourage them to buy them from here and now the only way to be able to do some things is buy going pro, regardless if we buy the domain or not.
And 25 sites? Who needs 25 sites? Maybe I am not understanding this?

I charge my customers less because Yola does not charge hosting fees and never had to deal with storage issues as the other providers do, but now it seems to be getting like the others.

Like I said, maybe I am misunderstanding this, I know I should have created separate accounts for these people, but I was trying to keep everything simple. If there was a was for me to transfer my domains to a separate Yola account for my customers I would be glad to do that.
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UK Duke, Champion

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Hi Christie, all of the new features are at account level so if you have all the sites in 1 account they will apply to all the sites.

Lee.
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Christie

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Thanks, I understand that. My concern is about limits to domains that have been purchased already and how I can detach the sites I created for customers on my account.
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Monique, VP of Customer Support

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Unfortunately it has never been possible to transfer sites between accounts. This is a feature we still need to build. I am not sure what you mean about limits to domains? We do not impose any limits on domains? The limit is on created sites. If you need more sites because you want to buy more domains we can work something out for you.
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Mark N

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I'm getting a bit concerned by these charges slowly appearing "through the back door". How long will it be before Yola starts charging for a basic site?

I'm not angry, but just concerned for the future. Please, promise you won't charge for a normal site.
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Ruth

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Hi Marky,

Did you read Monique's comment just above?

"In order to keep offering our free service we need to earn revenue. We do this by charging for things that cost us money (like domains) as well as value-added services for advanced users (like premium styles, extra storage, HTML file uploads etc). We do not force anyone to buy these things, or take anything away from our free customers. However, when someone makes the decision to purchase an item or a package from us, we are able to grow our business, build new features and grow our hosting infrastructure. We try our best to be fair in all that we do, and we value our free customers as well as the ones that pay us."

We will not be removing the free site options.
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Monique, VP of Customer Support

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Marky: Yola will never charge for site building and hosting. We will not remove the free site options.
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Timothy

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I posted this as a separate question -- but I'll post it here too...

I'm confused about going "pro"...

I have 30 sites -- as I understand it, I can no longer add another site (on the free side). But if I go "pro" ($50/year), I can have 25 sites -- yes?

So... what happens to the other 5 sites -- and -- will I be able to add more sites if I go "pro?"

I'm also confused about getting *ONE* premium style template. If I go pro will I be able to choose from all the FREE (older) templates *AND* (or) the one premium template I choose?? Or, must ALL my sites use (only) the premium template I choose??

Please advise.

Thanks!

-- TW
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Monique, VP of Customer Support

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Good questions. You will not lose any of your existing sites whether you purchase a bundle or not. However, if you need more than 25 sites (or 30 sites in your case) please email us at support@yola.com so that we can pass your request on to our developers.

You can use any styles you wish (free or premium). The premium credit you receive with the pro account allows you to select any one premium style and associate with your account. This means that you can use it on any site in your account if you wish, but you do not have to do so. You can still use other styles if you wish. So you CAN use the one premium style on all your sites OR you can choose between the premium style you select, the free styles or any additional premium styles you may wish to purchase. The style selector will show you what premium style is associated with your account, or give you the option to use the credit if you have not done so, but the rest of the styles will always be available to you. I hope this helps. Let me know if anything is still unclear.
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Monique, VP of Customer Support

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Hi Christie

Let me see if I can understand and address your concerns:

1) Are you asking what happens if you purchase more domains than the account limits permit? This may be something we have not considered and we would like to hear your feedback so that we can make sure your needs are met.

2) Please note that you will not lose ANY of your existing sites, regardless of how many you have.

3) Yola offers free site building and unlimited free hosting. We will never change this!

4) 98-99% of customers are nowhere near the storage limit. In order to curb abuse by torrent and spam sites we have set some extremely high limits. The limit on sites created is designed to protect us against spam bots, and the limit on storage is to protect us from people who abuse our service for illegal file sharing. However, we have taken care to ensure that very few of our customers who use Yola for the purpose for which it was intended will ever reach these limits and that advanced users can purchase additional storage if needed for legitimate reasons.

I hope I have accurately answered your questions. If not, please let me know.
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Christie

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Thanks Monique, you have helped, I can understand about the storage limits and needing to curb abuse. Sadly some people out there are just not as honest as the rest of us who are grateful for a hosting company that does not charge fees and want to abuse that gift.
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Mark N

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Phew! Okay, Ruth and Monique. Thanks for that.

I can have a peaceful night's sleep now!
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Christie

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By limits I was thinking that we would be limited to the function abilities to the website builder, like being able to add HTML and certain files, like I have a customer that has a printable application and schedule that I upload.
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Monique, VP of Customer Support

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We will not take away any free site building features. However, we did not allow the uploading of HTML files before, again because this opened us to abuse by phishing sites. However, once someone buys a package from us, we are able to take better security measures and ensure that they are using this feature for legitimate purposes. Are you requesting that the option to upload HTML files be included with domain purchases? If so I can pass on this request. Please note that the HTML editor will continue to be available to all users, but the ability to upload .html files is a new feature that is currently only available with Yola Pro.
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Christie

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Thanks. Now I understand.
I do not want to add HTML files, just use the editor, I was referring to PDF files, I would never want to download HTML files.

Thanks again
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John McCarthy

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One Question
For The Yola Experts Programmes Can We Make An Account For Each Site We Make For Our Clients,Or Must They Be On Our Own Accounts?
Thanks
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Monique, VP of Customer Support

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For YEP we suggest making a new site with your customer's site as there is currently no way to transfer sites between accounts. Hopefully we can add this feature in future, but for now it is not a good idea to use your own account for someone else's site.
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Timothy

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I'm confused about going "pro"...

I have 30 sites -- as I understand it, I can no longer add another site (on the free side). But if I go "pro" ($50/year), I can have 25 sites -- yes?

So... what happens to the other 5 sites -- and -- will I be able to add more sites if I go "pro?"

I'm also confused about getting *ONE* premium style template. If I go pro will I be able to choose from all the FREE (older) templates *AND* (or) the one premium template I choose?? Or, must ALL my sites use (only) the premium template I choose??

Please advise.

Thanks!

-- TW

This reply was created from a merged topic originally titled
I'm confused about going "pro"....
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lisaretief

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Hey Timothy,

If you go pro, you will still be limited to 25 sites, so not be able to create new ones over and above the 30 you have. Please email support@yola.com explaining why you need 30 or more sites, so that we can better understand how to provide for your exact needs. You will never lose any of your existing sites or current usage.

Yes, the one premium style you choose will be available for you to use on all your sites and you can still choose from all the free styles as well.

Lisa
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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While I understand and can relate to the above concerns can we look at the larger picture here...

Lets say YOU had received a government grant (a no pay back loan) to open a business and that out of the kindness of your heart you offered a FREE meal to the elderly in conjunction to that business. Months and years go by and then a recession hits. Instead of simply shutting down the free meal giveaway that you so dearly enjoy and love doing you begin to alter your business to protect that free and much needed service. You either begin charging more for your services or create new ones to draw in more business. Either way you are simply trying to outlast the financial burdens of one of the worst economies in history. Is it wrong to want to offer a free service while at the same time ask for payment from those who use it the most? I say, emphatically "NO"

YOLA is simply doing what WE all would do in business and during a recession. Adapting and staying in business... An ever changing business plan...

Maybe the issue is that many don't understand a business plan and how future changes to it keep a business alive. I have had numerous businesses in my life that were ever changing and morphed from one into another and through that adaptation I was able to survive and become stronger. YOLA is adapting to not only offer more services but do so while still protecting the free ones.

I personally will buy the pro package and do so happily as it will offer me those things that I have been wanting for some time. I look at it as NOT simply a charge to try and squeeze money out of us but rather like a $4 per month well spent. By the end of today I will not only have the rounded corners style that I have been eying for my Honey Bear Playhomes site but also have the ability to host in my own file manager the .JS files that I have been somewhat unreliably hosting elsewhere. With the ability to host them at YOLA I will be assured that when the file is needed that it will be there just as my site is... Reliability is the key and now I will never worry that a menu or image is not showing as I had intended because the file host company that I saved my .JS file to is down for maintenance (That has happened 6+ times this last year). As the files will now be hosted at YOLA I can be assured of 99.9% up time and that is to me worth the $4 dollars per month... I am extremely happy for that fact...

Happy site building and I am thankful for the update...
Ed

You can find me with my head in the honey pot here...

Honey Bear Playhomes Tips and Favs in one place... A Honey bear Playhomes Tip ;)
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Monique, VP of Customer Support

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Thanks Ed! Your posts are always so eloquent and well thought through. Thank you for writing this very insightful review. You made my day! (again!)
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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To tell the truth I had used an example close to my heart... In the late 90's I had owned the only delivery company in the state that delivered prepared meals from restaurants to their customers so that they did not have to incur the costs of delivery on their own.

Each week I also donated food and delivered meals for the the Meals on Wheels program for the elderly and there came a time that I was not able to allow for the food, added fuel and employee expense. In short I had to alter my business plan to protect my pet project. I had that program until I sold the business to care for the health of my Mother full time. I will say that the services that I offered for free were sadly missed in my absence and that if YOLA did not alter their business plan to match their future goals and aspirations then we would sadly miss them as well if they were no longer. I ask that all of you keep this thought in mind when replying to this thread... ;)
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Timothy

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I can sum this up even more eloquently...

Socialism = "Everything (on the internet) CAN be free, so everything SHOULD be free."

This is the SO-CALLED "thinking" behind the original Napster (which crumbled when reality struck -- for what SHOULD BE obvious reasons!)

Capitalism = "The money has to come from somewhere."

Whenever socialism + capitalism collide, capitalism wins! It is (economic) reality (socialism is not reality-based).

The money has to come from somewhere therefore *nothing* can be free (after all).
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Nothing wrong with capitalism because without it we would all be penniless, homeless and without a website... ;)
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Monique, VP of Customer Support

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Quite right Ed. We are working hard to protect our free service while satisfying the needs of customers who are prepared to pay a modest fee to gain additional services for their sites. While it may not be possible to keep everyone happy all the time, we are going to do our level best! It may take some people a while to fully absorb and understand what we have done today, but we hope that in time they will come to terms with it, and even see it as a good thing, which we believe it is. I am very glad for your quick, but well thought out insights.
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Timothy

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Yeah -- I always find it funny when some people frown upon "the profit motive." SOME of them eventually wake up + say, "wait a minute, the profit motive is the only thing that puts food in my mouth!"

Did you know (even) the IRS code says that every business MUST run with a PROFIT MOTIVE! Why? Because they're not stupid -- the food they put into THEIR mouths ALSO comes from the profit motive!

Cheers.

-- TW
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lvlus_tx

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I'm still working on my pg 1, so some of what I've read here is hard for me to understand as yet. The pro setup sounds okay to me if it includes a short address. Does it? I can't seem to grasp the domain issue well enough to comment on it, but I know a shorter address is easier to type and I understand it gets better searches too.
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi lvlus_tx

Long, short, sub or not domains are not the issue when searches are concerned... For example take a look at the following searches and look for my website domain and sub-domain and where they stand in the rankings for Google...

playhouses for under $100
Domain= 4th on the first page
Sub-domain= 7th on the first page

playhouses for under $500
Domain= 5th on the first page
Sub-domain= 3rd on the second page

playhouses for under $1000
Domain= 4th on the first page
Sub-domain= 1st on the second page

playhouses for under $5000
Domain= 8th on the first page
Sub-domain= 4th on the second page

While I agree shorter domains are easier to remember and type they have no huge effect on search standings... You need to focus on search engine friendly content and good SEO. If my free website domain and sub-domain can be above tens of thousands and in many cases hundreds of millions of websites and many of which who spend tens of thousands of dollars to hire professionals to build that is saying a great deal about what you can do with YOLA...

One of my favs...

(These five examples represent a small fraction of those that show similar results for my domain versus sub-domain ranking)

I would however recommend a domain purchase (.com) to reflect a professional web presence... ;)
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Monique, VP of Customer Support

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This can be a bit confusing.

Domains cost 19.95 USD per year and are sold separately. This means that you have the option to purchase only Yola Pro or only a domain or both. However, a domain is not included in Yola Pro.

It is advisable to purchase a top level domain (eg. .com) as this address is easier to type and remember and can help your search engine ranking.
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Abbie

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I was wondering if the new html upload feature is going to do the trick for me. I had uploaded a flash file (I think) and it came out visually grainy looking. I will upgrade if I know the html will come out smooth. Is there any way for me to try this first.
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Monique, VP of Customer Support

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I am not sure how to allow you to test this feature. We haven't created a way for people to do this. However, if you send us an email to support@yola.com we will see what we can work out for you.
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lvlus_tx

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Thanks, Monique. I assume you answered no, it is not included in the Pro. Where do I go to buy it?
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Monique, VP of Customer Support

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You will see the option to buy a domain every time you create a new site, or publish one of your sites. For more information, see: http://www.yola.com/tutorials/buying-...
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yolafan

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membership and much more thinks to do................50 buck pff its a many beter builders out there with money ......sorry for my english!
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lvlus_tx

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Um, Monique, I meant where do I go to buy the Pro?
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Monique, VP of Customer Support

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You have the option to buy Yola Pro from your My Sites page or from the Site Manager tab. You will also see the option when you open your file manager. Let me know if you are having trouble finding it.
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Boomer, Champion

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Question,

1) If you decide not to renew the Yola Pro account, will you lose the premium style that you have selected, and which template will it be replaced with?

2) What if you have a javascript, CSS or HTML file uploaded to the file manager of the Pro account, will it be removed or blocked in some way?

Am I correct in saying, that if you buy a Premium style for $30-00 you "own" the template, and the Yola footer removal for life, but if you go for the Pro account this becomes an annual fee. So in other words, the $50-00 is basically just for the ability to upload the HTML etc. Make sense ??
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Mada Seghete

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Hi Boomer, Let me try to answer your questions.

1. You will get to keep the style. If you don't renew the bundle you will lose the Yola link removal option for sites not utilizing the premium style, HTML upload and the size limitations will revert to the original free limits. However, you will not lose any of the sites and content you created while you had the bundle. The premium style will also still be there to use with existing or new sites you create beyond that point.

2. No, you just won't be able to add additional HTML or CSS files. Anything you add now will still be there.

The style is basically still a one time fee purchase, included in the bundle. In addition to that and the HTML upload, the bundle also includes:

* The ability to create up to 25 sites in your account.
* Individual file uploads of up to 100MB
* Total storage of 5GIG per site and 125GIG for your account.
* The Yola Link removed from any free style you use in your account.
* Credits for services from iStockphotos, Facebook Ads Trial and Yahoo Search.
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Boomer, Champion

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Thanks for clearing that up, Mada
I think it's very fair :-)
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Pitfall

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This just may make me leave. I made my site with yola because it had unlimited storage for free. And well i think it is about time i packed up my site and head off some wear else now. =,(