Invalid Widget ID

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  • Updated 7 years ago
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Urgent Issue, I am getting a error "Invalid widget Missing ID I135 & I113
Can someone from yola login to the dashboard and fix this?
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spaceranger.edwards

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Posted 7 years ago

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spaceranger.edwards

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the page also does not seem to load
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Justine

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Hi spaceranger.edwards,

You could receive a message like this "Invalid Component id '134'. Cannot Find Component HTML" if:

  1. You have pasted some HTML onto your page that is not valid. This often happens if you accidentally miss a portion of the code and a tag is not closed.

  2. You have copied and pasted some text from MS Word that has introduced problematic HTML or CSS.


The best way to avoid this is to first copy and paste into a program like Notepad (you can find this in the Accessories folder of your computer) Doing this will strip out any unwanted formatting and you can then safely paste into the Text Widget.

If you get a message like this, hold down the escape key (ESC) until it goes away. Then try to delete any widget that you think might contain problematic HTML or text copied and pasted from MS Word.

If this does not work, unfortunately you will have to rebuild the page. One thing you can do is save a copy of your pages by clicking on the drop down arrow next to the "save" button and selecting "save page as". This will give you a back up version of your page in case something goes wrong. Remember to untick the box that says "include in navigation" so that the back up page does not appear in your main navigation.

We are working on solutions for both of these scenarios to prevent problems of this nature in future. For more information on why your site might not load in the Sitebuilder and what to do about it, see this tutorial: My site won't load in the Sitebuilder.

You have also mentioned that your page is not loading. Can you confirm whether you're having a problem loading your published site, or if you're having a problem loading your site in the Sitebuilder? If the problem is in the Sitebuilder, the tutorial above should help.
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spaceranger.edwards

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i managed to have it load, how does yola count the widgets so i know what exactly is causing the problem?
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Justine

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Hi spaceranger.edwards,

It is not possible for us to isolate the specific widget that is causing the problem. What I can suggest though, is that you save a copy of your pages by clicking on the drop down arrow next to the "save" button and selecting "save page as". This will give you a back up version of your page in case something goes wrong.

Once you have done this, you can go through your page and remove each widget until you have isolated which one is causing the problem. This can be time-consuming as you'll need to remove them individually, save the page and then refresh to check whether you're still seeing the error message.

When you've found the problematic widget, you can go back to your saved page and remove the problematic widget, and continue building your site.