Invalid widget id 'i5'. Cannot find Component HTML

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I got a message on my site telling me that I have box telling me that i have a Invalid widget id 'i5'. Cannot find Component HTML. I tired to fix this problem but now my site will not open
Photo of Vicente Ramos

Vicente Ramos

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Vicente,

This suggests some bad code on your page and I presume it is on your index page.

Hopefully the Support staff at Yola can fix this but it isn't guaranteed as sometimes the problem can multiply and actually destroy the page. They will let you know.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Vicente

If you drop us an email or post the URL to your site we can see if we can get rid of the bad code for you. However as Gop has said, there are no guarantees and sometimes the best solution is to rebuild the page.
Photo of Tanya E. Partin Lawton

Tanya E. Partin Lawton

  • 7 Posts
  • 0 Reply Likes
can you help me? I got an error that says Invalid widget id '1460 cannot find component HML
Photo of Tanya E. Partin Lawton

Tanya E. Partin Lawton

  • 7 Posts
  • 0 Reply Likes
that was HTML
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Tanya,

Please send an email to support@yola.com and they can have a look for you.