If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have not used this on a site of mine personally before, but I would say that if you are having trouble with getting this to work properly in PayPal that you submit a support request to them or check in their forum. Possibly they will have some good suggestions as how to make this feature work best. I hope otherwise that some people who have used this PayPal feature will pop on here and give you some tips.