Invoice please!!

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  • Updated 6 years ago
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Hi! Can I get a sort of invoice or something for a recent renewal? Our money guys are asking me for a formal, serious document :-)
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pablo.molinet.aguilar

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Posted 6 years ago

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Gop

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Hi Pablo,

Can you send an email to support@yola.com.

They will need to be able to send stuff by email to you and things like transaction details you may wish to keep private.

I agree that the receipt is very not-serious and an accountant would spit on it. :)
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pablo.molinet.aguilar

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Thank you, Gop! I'll send that mail and I pray for a positive answer... The accountant is about to shoot me ;-)
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Brianna

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Hi Pablo,

Our Payments Team can certainly send you an invoice, please let us know if you do not hear back from support within the allotted time, thanks!
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pablo.molinet.aguilar

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Hi, Brianna! Thanks for your reply

Yesterday I've received an email saying "Yola does not issue invoices for any purchases" :(
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Gop

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Hi pablo,

Ask them for a detailed receipt.