If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
The reason you received this automated reply from us is that you do not seem to have an account with Yola and your domain is not managed by us, so the system was not able to recognize you as a premium customer.
We have located your email and someone will respond to you shortly to explain the situation.