IPS Tags

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  • Question
  • Updated 6 years ago
  • Answered
Hi we are needing the IPS Tag on hydro-mania.co.uk to be changed to 'ENOM' at your side. It has not been done yet and this is needed to transfer out to namecheap. Thanks
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Hydro-mania Hydroponics

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Posted 6 years ago

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Monique, VP of Customer Support

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I looked up your email on our system and I can only find one case where you stated that you were having difficulty logging in. This was sent on 10th of October last year and replied to by Nazlie on the same day.

I was not able to locate a case requesting the transfer of your domain, although it is possible that you could have sent it from a different email address, which would be why I was unable to trace it.

Please could you use this form: http://www.yola.com/contact_support and mark the case "attention Monique" and I will try to get it taken care of as soon as possible.
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Hydro-mania Hydroponics

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The contact support link does not work. EmaIL HAS BEEN CONFIRMED
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Hydro-mania Hydroponics

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has hydro-mania.co.uk been released yet? thanks
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Hydro-mania Hydroponics

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?
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Laura Thomas, Social Media Coordinator

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I'm sorry the link Monique provided was incorrect. This is the correct link. IPS tag change requests must be submitted to support via email. We will not be able to action your request until you contact us referencing the email address associated with your account in order to verify your domain ownership. Please link this post in your message in order to expedite the process.