Is it possible to use the updated Ecwid app?

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  • Updated 4 years ago
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I've been using the ecwid app for some time now and it's a great way to keep track of new orders.
Unfortunately the app has been updated and now requires you to sign in with an email adress and password instead of a storekey. Is there a way to use the updated app with my Yola account?
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Sarongkopen.nl

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Posted 4 years ago

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Gop

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Any answer on this enquiry?
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Stefan, Official Rep

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Hello Sarongkopen.nl

Are you referring to the Ecwid Order Editor App? Or do you mean accessing your Online Store Control Panel in your Yola account?
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Sarongkopen.nl

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I'm referring to the official ecwid app you can find in the appstore
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Stefan, Official Rep

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I'm taking it that you refer to the Ecwid App available at the Apple App Store for using on iPhone etc. I've tested it on my end, and I was able to log into the app, using my Yola account login details. This also works on the ecwid.com website. If this isn't the answer to your question, please contact Ecwid Support.
(Edited)
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Sarongkopen.nl

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When I use my yola log-in information I am able to log in on the website but all I see is a test store, when I log in on the app it says I need to upgrade my store. But I'll try to contact ecwid support then.
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Gop

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Hi Sarongopen.nl,

I saw this note in the details of the new app and it may be relevant to your situation:
If you connected your store to the Ecwid iPhone app before April 2014 and used the legacy Order API key instead of the "Log in with Ecwid" feature, then you will be asked to reconnect your Ecwid account to take advantage of this new release.
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Sarongkopen.nl

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I was able to login using the emailadress of my store instead of the emailadress I use to login at Yola!
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Gop

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Glad you have it up and running now. Good work.....