Is site having problems??

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I go to edit my page Logging on is a snape then I get loading my sites as always ...but they wont load ????
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DUKE-OF-URL

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  • lost

Posted 7 years ago

  • 1
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Nathan, Champion

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Hello Brett

I'm sorry to hear this problem.

Do you mean when you click on "Edit this site" for the site or do you mean the My Yola page? (Where it says "Loading content...") Do you mean the site builder or My Yola page?

Sincerely,
Nathan
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DUKE-OF-URL

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I logged on to edit my site.... it says "welcome Brett" and loading sites...and it still says loading hehe

http://my.yola.com/sites/
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Nathan, Champion

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Yeah this has been a bug lately. Could you try clearing your cache and see if that helps any? Click here to learn how to clear your cache. If it doesn't this is usually temporary.

Kind Regards,
Nathan
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DUKE-OF-URL

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yea I did clean it to no avail..its been like this all day 4 me will see tomorrow I guess
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Nathan, Champion

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I'm sorry about this Brett. Have you logged out and then logged back in? Try that and see what happens.

Nathan
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DUKE-OF-URL

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Im glad you confident but yes I haze even reboot my pc
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Nathan, Champion

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Oh ok. Can you try using a different browser? (What browser are you currently using?)
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DUKE-OF-URL

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I am using firefox I was able to get it to work I logged on on my laptop then copied the url into browser of my desktop it opened fine it just wouldnt load from the log in page...wierd
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Nathan, Champion

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Yeah thats wierd. Firefox is the recommended browser for Yola so I don't think it is anything to do with that.
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Nazlie

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Hi Brett

Thanks for letting us know about this problem you are having. Can you please share your website address so that we can take a closer look?

Thanks for troubleshooting, Nathan. We appreciate your help... and are happy that you are not leave :p

Thank you
Nazlie
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DUKE-OF-URL

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Its 8am here and just tried to log on but it still wont load. I don't understand I don't think I did an update of any software. here is the site

http://ccomembers.yolasite.com/

I edit this daily and have hopes of it becoming more than a pastime,

I will try a system restore after I hear back from you.
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Emmy

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Hi Brett,
I wanted to check in with you and see if you are still having problems with this. I am able to load your website and sitebuilder from here and we are not having any widespread problems in these regards. Please let me know if you are still having trouble.

Kind Regards,
Emmy
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Nazlie

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Hi Brett

I checked the HTML code on your site and it looks like you had pasted code from elsewhere. This was causing your Sitebuilder not to load. I have fixed the problem with the code and the Sitebuilder is now loading again.

Can you please test to see whether you are able to load your site in the Sitebuilder?

For more details about pasting code from other sources, please see this tutorial: My site won't load in the Sitebuilder.

Nazlie