Is there a problem with Yola?

  • 5
  • Problem
  • Updated 8 years ago
  • Solved
i can't open yola.com..is yola temporarily down now? Thanks.
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Grace, Champion

  • 361 Posts
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  • at digital-retouching.net

Posted 10 years ago

  • 5
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Monique, VP of Customer Support

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Hi Grace

Yes we did have a brief problem. But we are back up and running now. Sorry about that. I am still half asleep (it is 3 am in the morning for me) but will try to let everyone who had difficulty know.

Thanks for reporting it!
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Grace, Champion

  • 361 Posts
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Thanks Monique...Its ok now.
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Monique, VP of Customer Support

  • 6294 Posts
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Excellent! I am going back to bed now. Big thanks to the engineers who woke up at this hour and fixed it quickly!
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Grace, Champion

  • 361 Posts
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Thanks a lot to the Yola Engineers. Have a nice sleep Monique..My day is just starting!
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Richard

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I'm having the same problem now. It's 12:18 AM EST. Any word on when it will be fixed? Thank you!
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Marije, Official Rep

  • 4636 Posts
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Hey everyone - we are experiencing technical difficulties again and working to fix them ASAP.

I'll keep you updated on this thread - apologies again.
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Marije, Official Rep

  • 4636 Posts
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And we're back up and running - please let us know if you experience any further difficulties.

Thank you for letting us know!
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stormydaycrafts.com

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i hope its fixed soon but thanks for trying... well now i can get to the choose site page but thats it... not fixed just yet
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Walisson

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am Brazilian and I am using the service Yola just over 2 months. Really fell in love for the service, but I'm very sad about what happened. I know that this kind of thing can happen with everyone. I'm hoping that the return service.
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Sanja, Official Rep

  • 10698 Posts
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Hello Walisson

We are very sorry about the downtime and we were not very happy either when that happened. Thank you for your understanding and patience during this outage. All has been restored and you should now be able to login into your site builder as well as see your published sites.
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becauseimtheprincessthatswhy

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Im still have a problem using features on yola. I cant edit my pages or add items to my webstore. Is there another problem with yola?
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Laura Thomas, Social Media Coordinator

  • 4536 Posts
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Hi becauseimtheprincessthatswhy,

Everything is working as expected on our end, have you tried clearing your cache or accessing the site builder from an alternate browser? (See: http://www.google.com/support/account... for instructions if needed.)

If that doesn't fix you up, can you reply back with your site address so we can take a closer look?

Thanks so much!
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Ali

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Hi is there a problem again beacuse when i try to login it says the follwoing.

The page isn't redirecting properly
Navigator has detected that the server is redirecting the request for this address in a way that will never complete.
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Ali. We are not aware of any problems at this time. Could you try clearing your cache? (See: http://www.google.com/support/account... for instructions if needed.) Also could you try from a different browser, computer or network connection for comparison and let me know the result?
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condo58

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My published site will not load at all:

The service is not available. Please try again later.
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PowerStocks

  • 35 Posts
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cant publish website. can edit in site builder but cant publish
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Emmy

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Hello Power Stocks,

We were having a slight technical difficulty which has been remedied by our engineers. Can you please try logging out of your site builder and then coming back in again. Please let me know if you continue to have any further trouble.

Kind Regards,
Emmy
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Andreas May

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i can open the web page now but when i log in i get the Welcome andreas thing but my sites won't load just keeps spinning dose this sort of thing happen a lot i am new here and would love to know
thanks for anyones help :-)
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Brianna

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Hi Andreas,
Thanks for your message and welcome to Yola! We are happy to have you onboard. Very sorry to hear that you are not able to open your site in the sitebuilder. I am confident that if you take a peek at this tutorial: site not loading in sitebuilder and give the steps a try, your site will open without hesitation. Please let us know if you struggle after trying out those steps! We will be happy to help