Is there any serious issues with Yola before signing up with them?

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  • Updated 6 years ago
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I have not officially signed up with Yola, but was wondering what is the main issues with them. For one, I thought for sure I could call them and speak to someone right away, "NOT".
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Henry Hon

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Posted 6 years ago

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Photo of Gop


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Hello Henry,

Your question is quite subjective. It may be best to state what you find as important when it comes to a subscription with Yola.

With regards to phone contact, is a limited service channel and is available within operating hours as gazetted within their FAQ file : Yola Support: The Help you Need, Whenever You Need It!. Having said that the phone channel is winding down in favour of a new chat facility available within the sitebuilder. The chat is also limited to staff operating hours.
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Allen Linville

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A good way to find out is to read the posts and reponses from Yola staff. Then you can make a decision based on how many serious problems users have, how quickly they get am response, how soon the problem is rectified and so on.