Is Yola down?

  • 4
  • Question
  • Updated 9 years ago
  • Answered
I can't access my website or yola.com. Yikes! Any word on when it wil be up again? I want to refer a client to my site, but not if it isn't working!
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cynthia b

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  • frustrated

Posted 9 years ago

  • 4
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Ruth

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Hi Cynthia,

We are not down at present. I'm sorry to hear you are having problems accessing your site and Yola.

Could you try the following steps, please?

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: http://www.google.com/support/account....
* Check that you are using an updated version of Flash, http://kb2.adobe.com/cps/155/tn_15507...
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/support/websear....
* Check that your browser is set to enable Javascript. This link has more information on how to check: http://www.google.com/support/websear...
* Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
* Try loading the site on a different computer or network if possible.

For more information on why your site might not load in the site builder and what to do about it, see this excellent tutorial: http://www.yola.com/tutorials/site-no...

If none of these suggestions solves your problem, please let us know.
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Mrs.ValeriaSprouse

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hello, i see this is quite an old post, but i have seen this happen today, 7/6/10. I have tried to go on yola.com but it does not show up, and neither does my own site. do you know if the site is actually down?
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Monique, VP of Customer Support

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The problem you are currently experiencing is completely unrelated to the one reported on this thread. For more information, see: http://forum.yola.com/yola/topics/yol.... So sorry for the inconvenience!
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KanThaiDecor

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My sites are fine in site builder and published...If what Ruth suggested does not help post your URL here if you don't mind and we can see if we are able to view your site.