If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
The answer to your question is no, the Yola server is not down today. Have you changed your DNS settings yet? Since Yola had a DoS attack about 2 weeks ago they had to change their IP address. Their new IP address is: 126.96.36.199 Your old DNS settings still point to the old one. You have to go into your DNS settings and change these, here are the steps:
1. Go to your DNS records management page.
2. Edit the first A record to Point to this IP: 188.8.131.52 But keep everything else the same. Then save it.
3. Now, for the other A record, do the same as above. Change the "Points to IP" (or similar name) field to be: 184.108.40.206 Then save it.
4. Then, wait for about 24 to 48 hours and see if it works. If it is working then you have succesfully changed your DNS records!