Is Yola under new management & operations or is it a finance problem

  • 1
  • Question
  • Updated 7 years ago
  • Answered
If Yola is upgrading even more, this is great. But it seems that it is an on going problem with how systems are working ( then again it could just be me )
Photo of Peter Dopson

Peter Dopson

  • 7 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Peter

We are not under new management. I only see one other post from you regarding the Yola Link appearing on your published site. I have not been able to connect you with your Yola account. However, my first question would be: have you republished your sites since you upgraded to Silver? If not, please try doing this. If the problem persists, please let me know.
Photo of Peter Dopson

Peter Dopson

  • 7 Posts
  • 0 Reply Likes
Why does my yola account list me as silver ( which is paid for ) and my sites are published with 'YOLA' and code writing at the bottom of my three(3) site pages ?
Please help me remove the code writing and the yola ads

This reply was created from a merged topic originally titled
Silver service, standard platter..
Photo of Peter Dopson

Peter Dopson

  • 7 Posts
  • 0 Reply Likes
I believe I have been silver for two(2) years, I republished when I noticed the yola on sanex.ca and the writing under the pages of sunklub.com. The problem started when I purchased sunclub.co. Is silver restricted to two(2) sites and beyond your account changes to standard ?
Photo of Peter Dopson

Peter Dopson

  • 7 Posts
  • 0 Reply Likes
Did you want me to Log in to my Yola account, or send you the password and user email via email ?
Photo of Peter Dopson

Peter Dopson

  • 7 Posts
  • 0 Reply Likes
Any updates ?
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Peter,

Yola Silver and all the benefits associated with it is an account level feature and applies to all the websites within your account. I loaded all three of the websites in your account and did not find a Yola Link on any of them. I did nee the Google Analytics code you posted, which should not be visible when added correctly. Please review the steps in this tutorial to insure your code is added properly.