ISP number will not do for

  • 1
  • Problem
  • Updated 10 years ago
  • Solved, who park my domain names, will not allow me to forward the domain name I have purchased for my w/s at Synthasite by forwarding to an ISP number. They require Synthasite's domain name. Is that a problem and how do I go about the changeover if you can tell me that or is there something I can say to Upbro? [Polite comments only, please !]
Photo of Cracked


  • 1 Post
  • 0 Reply Likes

Posted 10 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Official Response
Hi there,

I've checked whether allow you to make DNS changes - they do! And they also have great information and help on their support pages (here is one I found:, they also have telephone and email support that you can contact.

What you need to do is configure your domain name you already own:
1. Log in to your chosen domain registrar (in your case
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: ""

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact if you need help in that regard.

Good luck!