Issue with pointing Crazy Domains domain to Yola

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  • Updated 6 years ago
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I'm struggling to point a Crazy Domains domain to Yola. I have created a website for a friend and I am now ready to publish the site. She bought her domain name remoteassociates.co.uk a while ago from Crazy Domains.

I have been on and added 2 A records that point to Yola but when I try to add the domain in Yola it says its not pointed to them.

I have done a DNS lookup on MX toolbox and that says it isn't pointed to Yola either. I set it up at 1200GMT on 18th Jan. Normally it doesn't take this long to resolve.

Any ideas? Crazy domains aren't being very helpful!

Thanks

Chris
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webmaster

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi Chris,

I'm sorry to hear you're struggling to point your friends domain. When I look up the DNS records for remoteassociates.co.uk I do not see any A records pointing to our IP address: 184.72.229.176.

Have you tried referring their support team to our tutorial to point external domains to see if they can set it up for you?

Unfortunately we can only edit DNS records for domains purchased from Yola. I hope they are able to assist you further.