If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Hi, We have 1 month left on a bronze free package. We are looking to upgrade to a silver package, but it wont let us?! Is this because we have to subscribe to bronze first and then upgrade from there? Please can you advise, thanks
Sorry to hear that! You definitely do not need to subscribe to Bronze first. Can you tell us what happens when you try to upgrade? Are you going through the Sitebuilder or your MyYola account? Have you tried an alternate browser? If there's an error, please post it here. Any additional information you can provide will be helpful in solving this for you!