it is not letting me edi my site

  • 1
  • Problem
  • Updated 8 years ago
  • In Progress
is yola still havin problems??
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smithy

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Posted 8 years ago

  • 1
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Sanja, Official Rep

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Hello Smithy

We are not experiencing any technical difficulties. I was able to login to my account and edit my site. Can you please try the usual troubleshooting methods and see if that helps?

1. Clear the cache
2. Try a different browser
3. Make sure your Flash and Java are updated
4. Enable your cookies.

Please let me know how this goes.
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smithy

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i have done that. but i have now tried to get onto main webpage and it is not loading up
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Sanja, Official Rep

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Hello Smithy

I am sorry to hear that none of those suggestions seem to have worked. I am not able to replicate this on my site. When you say "main webpage" - do you mean yola.com?

I am able to load up yola.com

Thank you for your patience as we work on this together.
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smithy

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soz for the late reply. it seems to be ok now. it looks like i had the problem b4. it is this problem and it is www.yola.com

http://forum.yola.com/yola/topics/why...
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Brianna

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Glad to hear everything is working properly, smithy. Please let us know if you need further assistance.
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Nathan, Champion

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Is this solved?
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smithy

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it is. but with the problem i reported. whenn that comes up and i go another way it won't let me edit my site
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Sanja, Official Rep

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Hello smithy - this issue that you're seeing, is this the one that we're working on with you on this thread: http://forum.yola.com/yola/topics/it_... or is it something different?