Jumbled mail from my 'Contact Me'

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  • Updated 5 years ago
  • Answered
Hi there, I have been receiving some strange mails from my site. To explain briefly I run a website for a school through Yola, and I utilize the 'Contact Us' page for potential parents to contact us. The mails I've been receiving seem jumbled or 'encrypted' even. I'm concerned I'm losing potential enquiries. Is there a way to fix this, and also, is there a way to retrieve the mails that arrived jumbled.

Thanking You

Belinda Kersten
Photo of Belinda Maria Kersten

Belinda Maria Kersten

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  • concerned

Posted 5 years ago

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Photo of Gop


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Hello Belinda,

This sounds as if in fact it maybe spam or phishing of sorts and its possibly initiated by a software robot. If you haven't already done so it is worthwhile adding a CAPTCHA facility to your contact us. if you are using the contact form widget this is an option.

If you are simply listing your email address then you can also use captcha to disclose your email but it is probably easier to use the contact form.

If this is spam the reason that it comes through can well be that they want you to reply and then possibly harvest your email address for listing.