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The cup cakes are avatars that Get Satisfaction adds by default. You can edit this, and add your own avatar if you wish. I am still trying to find the perfect one myself, so right now I am still a cup cake!
Try the following:
1) Drag and drop a Google Gadgets icon onto your page and click on the link in the dialog
2) Look for the Custom RSS widget. Here is the direct link: http://www.google.com/ig/directory?sy...
3) Configure the widget with your preferences, copy the code and paste it iinto the dialog box in SynthaSite.
This worked well for me. I hope it does for you too!