Letting customers know that you have made changes to your web site

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  • Problem
  • Updated 6 years ago
  • Acknowledged
  • (Edited)
I have found out that Gybo/Yola will block or choose not to be associated with Yahoo customers, so if you have customers with Yahoo accounts you are out of luck , they will not get any updates from your web site changes for specials or whatever. They tell me they are working on it! How long does it take. Can you imagine telling your clients to change their email address ?
Photo of cmatesintltd


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Posted 6 years ago

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Photo of Stefan

Stefan, Official Rep

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Hello cmatesintltd

As far as I know Yola does not block any Yahoo users. Would you mind letting us know where you've got this information from?

Did those users check their spam and junkmail folders? It is well possible that yahoo automatically classifies e-mails sent by Yola as spam, and the users affected will need to whitelist Yola in that case to get our e-mails.