If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I wish to link my domain name (www.evans-family.org.uk) with my new SynthaSite website. My old website host was Streamline.net and they have sent me a message saying “Please ask SynthaSite for there dns servers so we can change these for you”.
What is/are SynthaSite DNS server id(s) ?
I just answered your email to support. But I will add the answer here as well for the benefit of others with the same question.
DNS servers are usually provided by a domain name registrar (a company that sells and manages domains). SynthaSite does not offer domain name management at this time. However, you can point your domain to your site by setting up and A record (address record)
We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples: http://www.synthasite.com/tutorials/p... There are also instructions on how to use ZoneEdit if your domain name registrar does not provide you with domain name management. However, most domain name registrars can assist you with an A record, in which case you would not need to use a third party service like ZoneEdit.
These are general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support.
How to configure a domain name you already own:
1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com)
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: "184.108.40.206"
Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. If you need help doing this through Streamline.net, please send them an email asking them to assist you with an A record and give them our IP address. If they are not able to do so, please let me know.