Loading Widget HELP

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
When I try to add widgets to my already existing web pages in the middle of other widgets it stats: "Loading Widget" for several minutes... Normally it will work quickly if i try to add the widget to the top of the page but this is very inconvenient for me as I am always adding new widgets and messing around with my sites! This has happened on several different website I design including:


Thanks for the help in advance as i know you will fix this is a timely manner :)
Photo of BradH


  • 13 Posts
  • 1 Reply Like

Posted 8 years ago

  • 1
Photo of Nazlie


  • 1721 Posts
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 Hi BradH

If you see the "Loading Widget"  message and the widget does not load, you may need to clear out the cache in your browser.  Sometimes, the browser caches information from a previous session and this can sometimes cause issues while you work on your website.

Please follow the steps in this link to clear the cache: Clearing cache.

If the problem continues, please let us know.

Thank you
Photo of Laura Hammer

Laura Hammer

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Having this proble right now for www.recalled-movie.com

Cleared my cache, restarted, tried both Firefox and Safari browser.

Just says "loading widget" Help!
Photo of Gop


  • 7473 Posts
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If it's a third party widget that is untried I suggest that you add it to a test site to make sure the widget itself is OK. There are a number of widgets around that don't perform as expected.

If the page won't publish or save then you can only restart and do the check. if it fails then obviously you will need to remove the widget.
Photo of Stefan

Stefan, Official Rep

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Hello Laura

I'm sorry that you're having this problem. If you're using our Yola Sitebuilder Widgets, it sounds like a temporary glitch. You can mostly solve it by reloading the Sitebuilder view (click on the little round arrow symbol) or by refreshing your whole page using the refresh button of your browser. If that doesn't help, please let us know, and we will investigate on your specific account.