If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Steve it is best not to add your email or password info to the forums.
1) Go to http://yola.com
2) Click "Log in" in the upper right corner
3) Click the blue " Forgot password" link above the "log in now" button
4) Enter the email address that you used when you signed up for your friends website.
5) In a short while check that email for further instructions to reset your password.
I just checked your email address from above and it does not seem to work in the "reset password" page so you need to pull another email out of your hat my friend...