login problem

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I.m trying to view the yola home page but after i enter the yola.com url my browser just returns a blank page. I'm in Papua New Guinea and my internet connection is quite slow
Photo of EricM


  • 8 Posts
  • 1 Reply Like

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Eric

I'm sorry to hear that you're having some trouble. Here's a few things you can try:

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: Clear your browser's cache.
* Check that you are using an updated version of Flash, click on this link.
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
* Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
* Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
* Try loading the site on a different computer or network if possible.

If none of these suggestions solves your problem, please let me know.