If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Can you please email us at email@example.com so we can help sort this out for you? Are you able to log in to your Yola account? Can you reach your mail by going to mail.yourdomainname.com? (whatever your domain is).