If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
John has asked you some good questions for us to begin looking into the trouble you are having. If you could answer those questions about what happens when you try to login we can assist further.