Logins currently disabled

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  • Announcement
  • Updated 7 years ago
Hello everyone,

We are having some technical difficulties which is why you are not able to login to your Yola account. We do apologize for this inconvenience and are working to have you back into your accounts as quickly as possible.

Kind Regards,
Emmy
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Emmy

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Posted 7 years ago

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iamgitert

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No matter how many times I refresh or go to a different spot to login I don't get a incorrect password problem, or e-mail. But "There were errors logging you in. Please try again." After it says logging in for like 2 minutes.

This reply was created from a merged topic originally titled
Can't login!.
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Supercharts

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A few days ago i changed by email log in address. The log in worked for several day but today i cannot log in. I am assuming that this is the problem since i have been able to log in for nearly 3 years before changing my email address "The reason for the change is i no longer have the email address that i been useing to log in".
Website name rocking50s.net
useing internet explorer and google chrome neither of which works.

This reply was created from a merged topic originally titled
Cannot log in website name rocking50s.net.
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schoolcanbecool

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Not your fault. That was just a problem with Yola's server. You will be able to use Yola again very soon.
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bonweghr

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it works now!!!!
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Andi North, Mangopear Media

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Hi Emmy,

I know you are busy with all of the other comments Emmy, but is there an estimated time that Yola will be back? Under an hour? I know that the engineers are working hard to fix it so it shouldn't be too long.

Kind Regards,

Andi
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schoolcanbecool

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It looks like it has been an hour since you posted it, but the server is still down. Maybe 1 or 2 more hours, or as little as 5 minutes!
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AbieM

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Unable to login or publish changes. My Firefox auto upgraded to version 5.0 today. Are there compatibility issues with Firefox 5.0?

This reply was created from a merged topic originally titled
Unable to login or publish.
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schoolcanbecool

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No problem with Firefox. Just a little error on Yola's part. You'll be back on Yola in no time.
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chloe

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Eugh could of atleast gave us notice or something.
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John McCarthy

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Hi Chloe,

I understand your frustration but this was not planned.
Also can I politely remind you to not use foul language on the forums as children and other users may be present who find this offensive.
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schoolcanbecool

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Gawd watch your language I'm only 11.
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smithy

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then your not allowed to use yola. i think it is age 13 or over
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smithy

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i just copied this from http://www.yola.com/terms and it is under the catorgory LICENSE

You must be at least 13 years of age to create an account and to use the Site and the Yola Toolset. By registering, you represent and warrant to us that you are 13 years of age or over. Should Yola, Inc. be notified or otherwise become aware that you are under 13 years of age, Yola, Inc. reserves the right to terminate your account and this license and to refuse service to you at any time with or without notice.
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June

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I can't seem to log in, it says there was a problem over and over then it says incorrect log in or password. It a saved log in info all's I have to do is click log in. It won't do it.

This reply was created from a merged topic originally titled
Is anyone having log in problems???.
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schoolcanbecool

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Don't worry, it's not your account, it's just a little error on Yola's part. I'm sure it will be working in 2 hours at most.
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Pete Knight

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I have had it with Yola. I may be just unlucky but you always seem to be down when I most need to be on. I shall be leaving Yola as soon as.
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smithy

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it can't be helped you know
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John McCarthy

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Hi Pete,

I can honestly understand how you are feeling at the moment, It can be very irritating when Yola isn't available at the time when you need it. But please be patient as the Yola engineers are working their hardest to get the sitebuilder back up and running. Yola is a great website builder but like many other things can experience downtime which in this case, cannot be predicted.
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schoolcanbecool

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@Pete

Dude, you can get mad, but don't just ditch Yola. YOLA = VERY AWESOME AND EASY WEBSITE BUILDER!!!

Did I mention it is free?
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Pete Knight

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Hello schoolcanbecool. I know Yola is free but I am a paying member. It is very good when it is not down.
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schoolcanbecool

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I can't get into my account... PLEASEPLEASEPLEASE fix it soon! Please let us know when the login feature starts working again.
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Emmy

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Hi everyone,

We apologize this is taking a while. Logins are still disabled and we are working very had to remedy the problem and get you back into the your Sitebuilders. We take this very seriously and won't let up until all is back in order. Thank you very much for your patience, we truly appreciate it while we work on this.

Emmy
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smithy

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do u know what is causing the downtime??
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schoolcanbecool

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I need Yola NOW, and of all times it had to stop working RIGHT WHEN I NEEDED IT.
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smithy

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yola is working hard to sort this prob out.
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schoolcanbecool

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Yola started working!!!!!!!!!!!!
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Emmy

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Hello,

I am really happy to report that we have fixed up the underlying issues, re-enabled logins and you will now be able to login to your account and continue to work on your sites! Thank you so much for your patience while we worked on that, we really appreciate it.

Kind Regards,
Emmy
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Andi North, Mangopear Media

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I would just like to say Well Done to the people involved in this - the engineers who fixed it and the support staff who had to answer the 'disgruntled' customers!

It was handled quickly and efficiently, you should all give yourselves a big pat on the back :)

Kind Regards, and keep up the good work!

Andi North
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Emmy

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Thanks Andi, all of Yola really appreciates your kind words :)
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Robert

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Hello,
I hope it is soon because I have a class assignment that require the yola.com. When are are you anticipating t to be on again? Please let me know. thanks!

Robert Melvin

mero4241@students.sjvc.edu
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smithy

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the logins have been restored
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June

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Thank you, you all worked on and fixed this very quickly...
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Kris Kimpton

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I'm able to log in, but after doing some work on my site, I am unable to upload and publish site, been trying for over 1 hour.
Any ideas, what's happening
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Brianna

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Hi Kris,
Thanks for bringing this to our attention. I just spoke to our engineers about this and they did confirm that there was a small hiccup, however, everything appears to be working properly now. Please try clearing your cache and let me know if you continue struggling. We will be happy to help.
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Supercharts

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Still cannot log in
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hoofbeatcustoms

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I can now log in, but no publishing. =/
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Supercharts

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I can log in now!
ty
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Sanja, Official Rep

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Fantastic! Thanks Robert!