If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Thanks for your message, I am sorry to hear that you are having difficulties redeeming your Logomaker credit.
Once you have created your account and designed your logo to your satisfaction, you will click on the "buy" button at the top of the page.
At this stage you will be asked to enter your details. You will be able to enter your credit code into the "Activation Code" area. Once this has been done, you will be able to download the logo and use it on your site and for any other purposes.
Please note: If your address is outside the US please use CA as your state to download your logo.
If you need further information, please click on this link to view a video.
I hope you find this helpful. Please let me know if you need further assistance.