Lost blog entry

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
I spent two hours writing a rather personal blog entry and when I submitted it, it disappeared. Please tell me there is some way to recover it!
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Joshua Pheneger

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Posted 4 years ago

  • 1
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Joshua Pheneger

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I tried using the instant help from the sitebuilder, but it doesn't think that I have Yola Silver (I do).
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Joshua Pheneger

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This was because I didn't use the email address that I log in with. Contacting support from my.yola.com and providing my login email did recognize that I have Yola Silver.
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Stefan, Official Rep

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Hello Joshua

I'm very sorry that you lost a two-hour's work on your Yola Blog. I know how painful this can be. I'm afraid to tell you that if your text hasn't been saved, there will be no way to restore it.

Please note: I know this doesn't help you for your current issue, but for the future, I'd strongly recommend that you always save your work in short intervals. With Yola, everything you save is not yet published, but secured within your Yola account. Once you want it to be public, you just hit the Publish button. For any web app to which you add a longer text, I'd suggest that you always do a "Select All" and "Copy" before you click on any button to save it, send it off, etc. I even do this when I post on this forum. Unfortunately technical glitches happen, so I've learnt to make sure to continuously save the work I do on a computer which enables me to restore it should something unforeseen happen.

I'm sorry that I don't have better news for you with regard to your most recent blog text.