Lost Page Content

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Hello
I was making some changes to my site today - and somehow I seem to have lost a whole page! My page titled "Commercials" now has the same content from the page "Short Films", and the actual commercials have been lost. I am sure I did not edit the commercials page (I was creating a new page), so I don't know how this happened.
Is it possible to retrieve the page contents from yesterday/this morning at all..?
Many thanks,
Nicole
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Nicole

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Posted 5 years ago

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Crystal, Champion

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Hello Nicole,

Prior to your page disappearing, was it published on the web? Could you open it online and print a paper copy of it so that you will not loose all of the content? it sounds like the page got accidentally deleted and may have to be recreated.
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Stefan, Official Rep

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Hello Nicole

Have you re-edited your Commercials page in the meantime? When I log into your Yola account, I can see different content on the Short Films and Commercials pages. Please clear your browser's cache and cookies, and see if that helps.

If the problem persists, which browser and version, and which operating system are you using?
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Nicole

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Hi Stefan

Thanks for the reply. Yes, in fact, I needed to have the page back up yesterday so I re-created it, it didn't take too long so no problem!

Best wishes,
Nicole
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Stefan, Official Rep

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I'm very happy to hear that, Nicole! However, we'd like to make sure that this doesn't happen again. Please let me know immediately if this problem should occur again for you. Thanks.