Lovin' Yola and really lovin' the support team!

  • 1
  • Praise
  • Updated 7 years ago
I have recently got into the internet world. I have wasted so much time searching online for ways to build a website and have hit nothing but dead ends until I found Yola. There are some others that have drag and drop features similar to Yola, but they can't match Yola's support group. I have had a lot of tech questions and I have only had to ask one. All of my other questions were answered in the forum very easily. The Support group answered my question within a few hours after I posted it to the forum. You can't ask for much more than that. Also, the support team explains things in simple terms which I like because I am far from being a computer tech. Just wanted to give you guys some praise! Hats off to you Yola Support Team.
Photo of Daniel

Daniel

  • 13 Posts
  • 0 Reply Likes
  • thankful

Posted 7 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Daniel

Thank you so much! I am glad you found our sitebuilder user-friendly and that you could easily get the help you need on our forum.

As I have a bit of "inside" knowledge of the Yola Support team I must say I heartily agree with your praise. I have never seen a group of people more passionate and dedicated to customer success, than this Yola crowd. I was raised to believe that it is not polite to brag, but when it comes to the Yola Support team, I can't help myself. I am super-proud of them!

All the best with your website, and as always we are here to help you whenever you need us!