Mac v Vaio

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  • Updated 6 years ago
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Hi
Today I was uploading products to my online store on my Mac and in the description I could change the font - colour - highight etc but I am now working on my Vaio and those options are not available! Can anyone help with this issue?
Thanks in advance
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Nicola Harvey

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Posted 6 years ago

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Gop

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Hi Nicola,

Sounds as if you are moving ahead well with your site and store. Well done.

I'm pretty sure that the vaio wouldn't be limited with respect to the store editor as that editor is fairly stock standard. It's presumably running on a windows platform? So one variable could be the browser you're using on the Vaio. I would first try clearing the browser cache and then just check the version of the browser compared to the most recent release.

I think it's more likely to be a cache issue rather than browser version but easy to check.

Let us know if that doesn't help
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Nicola Harvey

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Hey Gop I knew you'd come to my rescue :-)

I am getting there slowly but surely!!

Clearing cache hasn't helped :-(

Browers is IE 9 - Windows 7 64-bit
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Gop

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In your IE9 settings can you switch off compatibility. This software browser switch allows IE6 built facilities to display properly but seems to have other effects aswell(?)

Another option is to use another browser and the current Yola recommendation is Google Chrome. It works very well in most situations.
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Nicola Harvey

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Gop = Brliiance
Thank you so much once again! I have now downloaded chrome and I now have the options I had on my Mac.
You are 5***** :-)
Is there anywhere I can rate your responses?
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Gop

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You've rated me Nicola.
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Laura Thomas, Social Media Coordinator

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Nicola, I agree Gop is a star! You can "star" replies but not "comments" to replies. You'll see I added a star to Gop's original post but was unable to star the comment that solved your problem pointing out compatibility mode.