Mail box purchase.

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  • Updated 7 years ago
Tried to purchase a mail box for my domain of 11 months for a total of $9.13 using your gift of $10 for www.biblestudieskjv.com. A message says credit card cannot purchase $0.00 total after the $9.13 discount of $9.13 purchase. Any thoughts on this?
Ron Kish
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Ron Kish

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  • frustrated

Posted 7 years ago

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Justine

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Hi Ron,

Thanks for letting us know. I have referred your question to our Payments Department, so they can also provide you with some feedback about this. Please allow them 24 hours to get back to you.
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Jackie

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Hi Ron,

If you check the fine print at the bottom of the promotion email, you will see that the $10 coupon can be used on any Yola purchase except Yola Mail. This is also communicated in our blog post about the promotion: http://www.yola.com/blog/yolasfour/

If you would like to take advantage of our birthday promotion, please feel free to upgrade to Yola Silver, purchase a new domain, or renew an existing one!

Thanks,
Jackie
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Amanda Struz

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I am wondering why all of the back and forth emails don't really answer any questions but yield to more wait time to "resolve" an issue. I too have had the same problem, and have now decided to purchase my business email elsewhere. I am seeing way too many issues with the purchasing of Yola mail, as I have not been able to do so yet either, same reason given when I use my credit card. What surprises and perplexes me most of all, is that out of all the form posts I have searched in hopes of finding an answer to the same question nobody is getting back to me about (yes, I posted too) the only response i seem to find is for the "clients" (those who have made purchases with yola) are told to either upgrade or buy another domain or email account.
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Jackie

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Hi Amanda,

I am sorry that this has caused a confusing situation for you. I have responded to your questions in your other post, and you can view it here: http://forum.yola.com/yola/topics/una...?

If you have any further questions, please let us know and we will be happy to help.

Thanks,
Jackie