mail issue

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
hi, why dont i have a yola mail button in the left menu ?
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vikkisean2002

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Posted 7 years ago

  • 1
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Sanja, Official Rep

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Hello vikkisean2002,

Yola Mail is a feature that you need to purchase in order to take advantage of this feature and is only available to custom domains you have purchased through Yola.

If you have signed up through one of Google Partnership programs, Yola Mail is not available. Instead, we offer you Google Apps.

If you need any further assistance, please let me know.
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vikkisean2002

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but i have purchased a custom domain through yola. totaltreatment.co.uk
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Laura Thomas, Social Media Coordinator

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Hi vikkisean2002,

Thanks for sharing your domain name. We do see it was obtained through Yola but as you signed up through the Get British Business Online (GBBO) program we offer in connection with Google, Yola Mail is not available.

As Sanja indicated, instead you can use Google Apps to set up your custom domain level email.

If you have any trouble with this, please let us know so we can assist you further!