Maintenance on Thursday morning

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  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 10 years ago
We’re beefing up our servers on Thursday (12 June 2008) morning and need to take SynthaSite offline between 1am and 4am PST as part of this upgrade. During this time, you will not be able to make changes or updates to your sites. But don’t worry, visitors to your published sites will not have any interruption and will still be able to see all the great stuff you’ve been publishing.

Thanks for your patience as we scale SynthaSite to meet the needs or our ever growing user community!
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Monique, VP of Customer Support

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Posted 10 years ago

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ploy

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Dear Monique,
Yesterday I created 1 website name : pong.synthasite.com, I finished 3 pages and can display today, thanks.
But the first page of pong.synthasite.com display also at mycacti.synthasite.com and today I cannot open http://mycacti.synthasite.com directly. I went to my working page, can display every pages excepted index page. Please kindly help me.
Thanks and best regards,
Ploy
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ploy

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Warning: Smarty error: unable to read resource: "templates/Tastelessly/layouts/Default/template.html" in /var/www/sites/D101/D311/D122/D9ce/U402881b219e13c700119ec9221113101/1213203104/402881b219e13c700119ec9221113101/classes/commons/lib/smarty/Smarty.class.php on line 1095

is on page.
ploy
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Marije, Official Rep

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Hi Ploy,

Please could you republish your site? Let me know if the error continues.
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ploy

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Dear Marije,
Still the same, thanks
Ploy
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Monique, VP of Customer Support

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Hi ploy

Please do me a favour. Log in and open your site. Click on the "Help" menu and then click "report bug." Fill in the form and send it to me. I will get someone to help you sort this out as soon as possible.
Monique
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ploy

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Thanks Monique, already done.
Ploy
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Monique, VP of Customer Support

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Thank you. I have asked one of our developers to debug this for you. We will let you know as soon as we have an answer.